Elphil Mobile Phlebotomy Services (“Elphil”, “we”, “our”, or “us”) is committed to protecting your personal data in compliance with the Nigeria Data Protection Regulation (NDPR) and applicable healthcare confidentiality standards.

This Privacy Policy explains how we collect, use, store, and protect your personal and medical information when you use our website or services. 1. Information We Collect

1. We may collect the following information:

• Personal Information
  Full name
  Phone number
  Email address Date of Birth
  Residential or service address
•  Health & Medical Information
  Test requests and results
  Medical history relevant to services provided
  Consultation details
  Prescription information
•  Technical Information
  IP address
  Browser type
  Website usage data (cookies)

2. Purpose of Data Collection: We collect your data to.

• Provide mobile phlebotomy, laboratory, telemedicine, and medication delivery services.
• Communicate test results and medical advice.
• Schedule appointments.
• Comply with legal and regulatory requirements.
• Improve service quality and user experience.

3. Legal Basis for Processing:

1. Your data is processed based on:
2. Your explicit consent.
3. Performance of a medical service.
4. Compliance with Nigerian laws and healthcare regulations.

4. Data Sharing & Disclosure:

1.  We do not sell your personal data.
2.  Your information may be shared only with
3.  Licensed healthcare professionals involved in your care.
4. Accredited partner laboratories.
5. Regulatory authorities where legally required.
6. All third parties are bound by confidentiality obligations.

5. Data Storage & Security: We implement appropriate technical and organizational measures to protect your data against:

1. Unauthorized access.
2. Loss or misuse.
3. Alteration or disclosure.
4.  Medical records are securely stored, and access is restricted to authorized personnel only.

6. Your Rights Under NDPR: You have the right to:

1. Access your personal data.
2. Request correction of inaccurate data.
3. Withdraw consent at any time.
4. Request deletion of your data (subject to legal obligations).
5. Lodge a complaint with NITDA.
6. Requests can be sent to: [hello@elphil.com.ng].

7. Cookies: Our website may use cookies to enhance user experience. You may disable cookies in your browser settings.

8. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page.

9. Contact Information

For data protection inquiries, contact:
Elphil Mobile Phlebotomy Services
📧 Email: hello@elphil.com.ng
📞 Phone: 2348139713764